Privacy Policy

Who we are

At Water Damage Restoration Hurst TX, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy.

By using our services or visiting our website at waterdamagerestorationhursttx.us, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect various types of information from users to enhance their experience and provide our water damage restoration services efficiently. The following outlines the types of information we gather:

Personal Information

When you contact us, request a quote, or inquire about our services, we may collect personal information, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Address
• Payment Information (if applicable)
• Service-related details (e.g., water damage issue, property type)

Non-Personal Information

In addition to personal information, we may also collect non-personal information such as:

• Browser type and version
• Device information (e.g., desktop, mobile)
• Pages visited on our website
• Referring website URL
• Date and time of your visit
• IP address

This non-personal data helps us analyze website traffic and improve the functionality of our site.

How We Use Your Information

We use the information we collect to provide our services and improve customer experience. Specifically, we may use your information for the following purposes:

• To respond to inquiries and provide quotes for water damage restoration services
• To process payments and ensure smooth transactions
• To communicate with you regarding updates, promotions, and service reminders
• To analyze website traffic and enhance our online services
• To comply with legal obligations and protect our legal rights

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Information Sharing and Disclosure

We respect your privacy and will never share your personal information except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, or web hosting companies. These service providers are obligated to keep your information confidential and are only authorized to use it for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or respond to claims.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Security Measures

We implement a variety of security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption to protect sensitive data transmitted online
• Access controls to ensure only authorized personnel have access to your information
• Regular security audits to maintain a safe online environment

While we take reasonable precautions to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze trends, and gather demographic information. A cookie is a small file stored on your device that helps us remember your preferences and tailor the website to your needs. You can manage or disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms, business partners, and other relevant services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. If you request to have your information deleted or updated, we will make reasonable efforts to accommodate your request, subject to legal obligations.

Your Rights and Choices

As a user of our services, you have certain rights regarding your personal data:

• Access: You can request to access the personal information we hold about you.
• Correction: You can request to update or correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected] or call us at (682) 341-9587.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action to delete the information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please feel free to contact us at:

Water Damage Restoration Hurst TX
Phone: (682) 341-9587
Email: [email protected]
Website: www.waterdamagerestorationhursttx.us

Thank you for trusting Water Damage Restoration Hurst TX with your property. We are committed to protecting your privacy while providing top-notch restoration services.